How to Create an Addon Domain in cPanel

What is an Addon Domain?

An addon domain allows you to host an additional website inside the same cPanel hosting account. This means you can run
more than one website from one hosting package, provided your package includes multiple domain support.

For example, your main hosting account may be for example.com, but you may also want to host
anotherdomain.co.uk from the same cPanel account.

Step 1: Point the Domain to Cheap Host

Before adding the domain in cPanel, the domain should be pointed to the correct Cheap Host nameservers.
This is normally done from your domain registrar or from the Cheap Host client area if the domain is registered with us.

For the London UK server, the nameservers are:

Step 2: Log in to cPanel

Log in to cPanel either through the Cheap Host client area or by using the cPanel login details from your
New Account Information email.

1. Log in to your Cheap Host client area or directly to cPanel.
2. Open your hosting service.
3. Click the cPanel login option, or use the direct cPanel login URL from your welcome email.

Step 3: Open the Domains Section

In modern cPanel, addon domains are usually added from the Domains page.

1. Once logged in to cPanel, go to the Domains section.
2. Click Domains.
3. Click Create A New Domain.

Step 4: Enter the New Domain Name

Enter the domain name you want to add. Do not include http://, https:// or
www at the start.

cPanel will usually create the document root automatically. This is the folder where the website files for this domain
will be stored.

Step 5: Create the Addon Domain

1. Enter the domain name.
2. Check the document root folder.
3. Make sure Share document root is not selected if this should be a separate website.
4. Click Submit or Create.

The addon domain has now been added to your cPanel account.

Step 6: Upload Your Website Files

After the domain has been created, cPanel will create a folder for the domain. You can upload your website files to this
folder using File Manager or FTP.

• Use File Manager in cPanel to upload website files.
• Use FTP if you prefer uploading files with an FTP client.
• Install WordPress or another script if your package includes one-click installation tools.
• Check the document root folder if the wrong website appears.

Step 7: Add SSL to the Domain

Once the domain is pointing to the server and has been added to cPanel, you should also issue an SSL certificate.
This allows the website to load securely using HTTPS.

SSL can normally be enabled from the SSL/TLS or AutoSSL area inside cPanel. On many accounts, free SSL will be issued
automatically once the domain resolves correctly.

How to Remove an Addon Domain

You can remove an addon domain from the same Domains section in cPanel.

1. Log in to cPanel.
2. Go to Domains.
3. Find the domain you want to remove.
4. Click Manage.
5. Select the option to remove or delete the domain.
6. Confirm the removal when prompted.

Common Problems After Adding an Addon Domain

If the addon domain does not load correctly after being added, these are the most common causes:

• The domain is still pointing to old nameservers.
• DNS propagation has not completed yet.
• The domain was added with the wrong document root.
• The website files have been uploaded to the wrong folder.
• SSL has not been issued yet.
• The browser is showing an old cached version of the site.