Having access to regular backups is important for the smooth running of every website and email hosting. At Cheap Host we have two separate options for backups.
We have the default cPanel backup and we also run remote backups using Jet Backup.
Within this tutorial we we will be focusing on the default app in cPanel.
Firstly login to cPanel either through the Client Area or with your login details from your New Account Information email.
Go to Files --> Backup
Then click ‘Download a Full Account Backup’ - this will give a copy of all files, databases and emails in your account.
Alternatively, if you would like to just select certain elements from within your hosting account, you can choose:
If you want to download a full backup for example, Click ‘Download A Full Account Backup’
This will then give you four different options for the backup destination:
If you use any option other than Home directory, you will need to put in all the particulars of the destination. This includes Remote Server, Remote User, Remote Password, Port and Remote Directory.
If you want to download locally, simply select ‘Home Directory’ and then input an email to notify once the backup has finished.
Once you get this email and refresh the same backup page you will see a link to this backup which you can then simply download to your local machine.
The process is very similar to using the default Backup App.
Simply login to cPanel (as above)
Select Files --> Backup Wizard
Now use the dropdown box to select your ‘Backup Destination’ as above
Input your notification email address
Then Just click Generate Backup
If you need toe restore a full account backup you will need to contact the support team at Cheap Host. Restoring a full account backup requires root level privileges.
You simply need to open a support ticket, and give us the filename of the backup to be restore. We can then action this on your behalf.
If you are using one of our lower hosting account packages and do not have enough disk space to make the backup, please contact the team at support.
We can temporarily increase your disk space to enable you to carry out a full account backup.
If you get this error when trying to complete a full backup to a remote server - this could be a disk space issue or a permissions problem.