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Knowledgebase Guide

How to Take a Backup in DirectAdmin

This guide explains how to take a backup of your website using DirectAdmin.
It covers both the native DirectAdmin backup tool and Backuply for WordPress websites.

Before you start: We strongly recommend taking a backup before making major website changes, installing updates, changing themes, editing files or moving your website.
You should also download a copy of your backup to your own computer where possible.

Which Backup Method Should I Use?

DirectAdmin and Backuply can both be used to create backups, but they are used for slightly different purposes.

DirectAdmin Native BackupBest for a full hosting account backup, including website files, databases, email accounts and hosting settings.
BackuplyBest for WordPress website backups, especially before plugin, theme or WordPress updates.
Tip: If you are unsure which option to use, we recommend taking a DirectAdmin backup first, as this gives you a wider account-level backup.

Log in to DirectAdmin

Firstly, log in to DirectAdmin using the information provided in your New Account Information Email.
If you have not received this email, please check your junk or spam folder.

To log in, visit:


https://server.blazingfastwebhosting.com:2222

Enter your DirectAdmin username and password to access your hosting control panel.

Method 1: Take a Backup Using DirectAdmin

The native DirectAdmin backup tool allows you to create a backup from inside your hosting control panel.
This is useful if you want a backup of your hosting account before making important changes.

  1. Log in to DirectAdmin.
  2. Go to Advanced Features.
  3. Select Create/Restore Backups.

If you cannot see the option immediately, you can also use the DirectAdmin search bar and search for:

Create/Restore Backups

Select What You Want to Back Up

DirectAdmin will show a list of backup options. You can usually choose which parts of the account should be included.

For a full backup, we recommend selecting all available options.

Website FilesYour website files, usually including public_html.
Email AccountsEmail accounts and email-related settings.
DatabasesMySQL/MariaDB databases used by websites such as WordPress.
FTP AccountsFTP account settings, if used.
DNS SettingsDNS zone records stored in DirectAdmin.
Important: A full backup may use a large amount of disk space. If your account is already close to its storage limit, the backup may fail or may not complete correctly.

Create the DirectAdmin Backup

Once you have selected the items you want to include, click the button to create the backup.

This may be shown as:

Create Backup

DirectAdmin will then add the backup task to the queue. Depending on the size of your website, this may take a few minutes or longer.

Tip: Larger WordPress websites, email-heavy accounts or accounts with many images may take longer to back up.

Download the DirectAdmin Backup

Once the backup has completed, you should download a copy to your computer.

To do this:

  1. Go back to Create/Restore Backups.
  2. Look for the backup file that has been created.
  3. Download the backup file to your computer.

You may also be able to find the backup file in File Manager, usually inside a backups folder within your hosting account.

Important: Keeping a backup only on the hosting account is not ideal. If possible, download a copy to your own computer or store it safely elsewhere.

Method 2: Take a WordPress Backup Using Backuply

If your website uses WordPress, you may also be able to take a backup using Backuply from inside the WordPress dashboard.

Backuply is useful before making WordPress-specific changes, such as:

  • Updating WordPress.
  • Updating plugins.
  • Updating themes.
  • Installing a new plugin.
  • Making design or content changes.

Log in to WordPress

To access Backuply, log in to your WordPress admin area.

You can usually do this by visiting:

https://yourdomain.com/wp-admin

Enter your WordPress username and password to access the WordPress dashboard.

Open Backuply

Once logged in to WordPress:

  1. Go to the WordPress dashboard.
  2. Find Backuply in the left-hand menu.
  3. Open the Backuply backup section.

From here you can create, view, download or restore WordPress backups, depending on the options available in your Backuply installation.

Create a Backup in Backuply

In Backuply, choose the option to create a new backup.

You may be able to select what the backup should include, such as:

FilesYour WordPress files, themes, plugins and uploads.
DatabaseYour WordPress posts, pages, settings and other database content.
Full BackupBoth files and database together.

For most users, we recommend taking a full backup if the option is available.

  1. Open Backuply.
  2. Select the option to create a new backup.
  3. Choose a full backup if available.
  4. Start the backup process.
  5. Wait for the backup to complete.
Tip: Do not close the browser window while the backup is running unless Backuply confirms that the backup has completed or is running in the background.

Download Your Backuply Backup

Once the Backuply backup has completed, you should download a copy if the option is available.

This is normally done from the Backuply backups list.

  1. Open Backuply.
  2. Go to the existing backups or backup history section.
  3. Find the backup you just created.
  4. Click Download, if available.
Important: Backuply backups are WordPress-level backups. They do not normally replace a full hosting account backup from DirectAdmin, especially if you also need email, DNS or account settings backed up.

Restoring a Backup

Backups should only be restored if you are sure you want to roll the website or account back to the earlier version.

Restoring a backup may overwrite newer changes, including:

  • New website content.
  • Recent orders or form entries.
  • Recent WordPress changes.
  • New database content.
  • New files uploaded after the backup was created.
Important: If you are unsure whether a backup should be restored, please contact support first. Restoring the wrong backup can overwrite recent website changes.

Common Backup Problems

If a backup does not complete, these are the most common causes:

  • The hosting account does not have enough free disk space.
  • The website is very large.
  • The account contains a large amount of email.
  • A WordPress plugin is causing the backup process to fail.
  • The backup process was interrupted before it completed.
  • File permissions are preventing some files from being included.

Best Practice for Backups

To help keep your website safe, we recommend the following:

  • Take a backup before making major website changes.
  • Take a backup before updating WordPress, plugins or themes.
  • Download important backups to your own computer.
  • Do not rely only on a backup stored inside the hosting account.
  • Check that the backup has completed before making changes.

Need Help Taking a Backup?

If you are having trouble creating or downloading a backup in DirectAdmin or Backuply, please sign in to your hosting account and open a support ticket.
Our team will be happy to help.


Open Support Ticket