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How to Create an Add-on Domain in DirectAdmin

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Knowledgebase Guide

How to Create and Delete an Addon Domain in DirectAdmin

This guide explains how to add an additional domain to your DirectAdmin hosting account, and how to remove it again if it is no longer required.

Before you start: Make sure the domain you want to add is registered and pointing to the correct Cheap Host nameservers or server IP address. If DNS is not pointing correctly, the domain may not load immediately after being added.

What is an Addon Domain?

An addon domain allows you to host an additional website inside the same DirectAdmin hosting account. This is useful if your hosting package allows multiple websites and you want to manage more than one domain from the same control panel.

For example, if your main hosting account is for example.com, you could add another domain such as anotherdomain.co.uk and host it separately within the same account.

Log in to DirectAdmin

To log in to DirectAdmin, you can use one of the following options:

Your Domainhttps://your-domain.com:2222
Server IPhttps://IP-address:2222
Server Hostnamehttps://server.blazingfastwebhosting.com:2222
Client AreaYou can also log in directly via the Cheap Host client area.

Log in using the DirectAdmin username and password provided in your New Account Information email.

How to Add an Addon Domain in DirectAdmin

Once logged in to DirectAdmin, you can add the new domain from the Domain Setup area.

  1. Log in to DirectAdmin.
  2. Go to Account Manager.
  3. Select Domain Setup.
  4. Click Add New to create a new addon domain.

Enter the Domain Details

You will now need to enter the details for the domain you want to add.

Domain
Enter the domain name only, without www, http:// or https://.
Bandwidth
Set a bandwidth limit, or choose the same allocation as the main account if available.
Disk Usage
Set a disk space limit, or choose the same allocation as the main account if available.
Secure SSL
Enable this if you want the domain to use an SSL certificate.
CGI Access
Enable this only if your website specifically requires CGI access.
PHP Access
Enable this if the website will use PHP, such as WordPress or another PHP-based script.

  1. Enter the domain name.
  2. Choose the bandwidth and disk usage settings.
  3. Select any required options such as Secure SSL or PHP Access.
  4. Click the button to create or save the domain.

Your addon domain has now been added in DirectAdmin.

Tip: After adding the domain, you can upload the website files to the folder created for that domain. If you are installing WordPress, you can usually do this through the one-click installer if it is available on your package.

After Adding the Domain

Once the addon domain has been created, you may need to complete a few extra steps before the website works fully.

  • Check the domain is pointing to the correct nameservers or server IP address.
  • Upload your website files to the correct domain folder.
  • Install WordPress or your chosen website software if required.
  • Issue an SSL certificate if HTTPS is required.
  • Allow time for DNS propagation if the domain was recently updated.

How to Delete an Addon Domain in DirectAdmin

Deleting an addon domain in DirectAdmin is also straightforward, but you should take care before removing anything.

Important: Before deleting an addon domain, make sure you have backed up any website files, databases or email data you still need. Removing a domain may stop the website from loading.
  1. Log in to DirectAdmin.
  2. Go to Account Manager.
  3. Select Domain Setup.
  4. You will see a list of domains connected to your account.
  5. Tick the checkbox next to the addon domain you want to remove.
  6. Click Delete.
  7. Confirm the deletion if DirectAdmin asks you to confirm.

The addon domain has now been removed from DirectAdmin.

Common Issues After Adding an Addon Domain

If the addon domain does not load immediately, this is usually caused by DNS, SSL or file location issues.

  • The domain may still be pointing to a previous hosting provider.
  • Nameserver changes may still be propagating.
  • The website files may have been uploaded to the wrong folder.
  • An SSL certificate may not have been issued yet.
  • The domain may need to be added before installing WordPress or other software.

Need Help With Addon Domains?

If you are unsure how to add, remove or configure an addon domain in DirectAdmin, please sign in to your hosting account and open a support ticket.
Our team will be happy to assist.


Open Support Ticket